The College of Charleston Libraries is dedicated to Cougars’ academic success during the e-learning period, which begins on Monday, March 23, 2020.

Out of an abundance of caution for users, the libraries physical facilities were made inaccessible to the public beginning on March 17, 2020. But this doesn’t mean the libraries are closed; the libraries are online to serve all Cougars and the libraries team is available to aid students and faculty with accessing digital materials.

“Our virtual Addlestone Library Access & Instruction Desk is staffed and operating during regularly scheduled hours,” says Christa Poparad, associate dean for Access, Instruction, & Assessment. “Our branch libraries are also providing virtual services via their websites. In addition, our librarians are prepared to provide online instruction in OAKS and research consultations via Zoom.”

With an increased focus in recent years on digital services, the College of Charleston Libraries is ready to serve students and faculty during this time of virtual learning.

“Over the last five years, the libraries have made significant investments in e-books and online learning platforms,” says John W. White, dean of the College Libraries. “We have also ensured that our librarians, archivists and staff are well-prepared to support online learning. We are well-positioned to offer resources and instruction in support of the College’s curriculum through e-learning and virtual research support. We will provide high-quality services in a virtual environment for the duration of the COVID-19 related emergency.”

To assist faculty and students, the College of Charleston Libraries team has collected helpful links and guides for remotely accessing materials and services:

To aid the campus community during this transition, answers to several frequently asked questions are included below. And remember: CofC Libraries are here for you!

How do I get help from a librarian or library staff if I’m off campus?

The libraries provide virtual access and instruction services. Chat, text or schedule a Zoom appointment at answers.library.cofc.edu. The libraries also provide research guides for a variety of subjects and topics, including a guide on how to begin research.

How do I access articles, databases and other resources from home or away from the library?

Accessing library resources from off campus requires authentication using MyCharleston credentials. To access library resources from off campus, you need to authenticate yourself through the CofC Libraries’ home page, library.cofc.edu, or directly through login.nuncio.cofc.edu/login.

What if I do not have internet access at home?

Some internet providers are offering internet access at no cost during the coronavirus pandemic. Please be aware this information is subject to change quickly: confirm details with each provider.

What if my book is due while I am away from campus?

During the e-learning period, late fees for library materials will not be accrued. However, late fees will accrue after face-to-face classes resume (unless notified otherwise). Eligible library items can be renewed through your MyLibrary Account. Click here for more information.

Can I still use PASCAL and Interlibrary Loan during the e-learning period?

PASCAL Delivers service and Interlibrary Loan for physical books have been suspended, effective March 16, 2020. However, you may continue to place requests for journal articles and book chapters. Click here for more information.

How do I schedule Zoom library instruction for my students?

Professors should contact their department’s Library Liaison or submit instruction requests online. For more information on library instruction, please visit http://libguides.library.cofc.edu/facultyservices/instruction.

How do I share library resources with my class in OAKS?

The best way to share articles, ebooks and other library resources with students is to provide links in OAKS. Be sure to use the permalink (sometimes called persistent link or stable URL) provided by the database. Click here for more information.